Sales & Refund Terms and Conditions ("TERMS")
Thanks for shopping with Natural Fruits & Drinks Pte Ltd. We appreciate the fact that you like to buy the product we sell. We also want to make sure you have a rewarding experience while you’re exploring, evaluating, and purchasing our products, whether you’re at the Natural Fruits & Drinks Pte Ltd Online Store.
Standard Return Policy
We fundamentally believe you will be thrilled with the products you purchase from Natural Fruits & Drinks Pte Ltd Store. That’s because we go out of our way to ensure that they’re perfect suit to be just what you need. However, that sometimes a product may not be what you expected it to be. In that unlikely event, we invite you to review the following terms related to returning a product.
For any undamaged/unopened product, simply return it with its included packaging along with the original receipt within 7 days of the date you receive the product, and we’ll exchange it for a new product. In addition, please note that products can be returned only in the country in which they were originally purchased. For complete details on how to return a product purchased at Natural Fruits & Drinks Pte Ltd Store please visit the Sales & Refunds page.
Pricing and Price Reductions/Corrections
Natural Fruits & Drinks reserves the right to change prices for products displayed at/on the Natural Fruits & Drinks Store at any time, and to correct pricing errors that may inadvertently occur. In the event you have been charged more than the posted price for a product in a Natural Fruits & Drinks Store, please approach us for a refund of the overcharge.
Prices shown are in Singapore dollars. If you are paying for your order with an international Visa, MasterCard, or American Express credit card, please note that the purchase price may fluctuate with exchange rates. In addition, your bank or credit card issuer may also charge you foreign conversion charges and fees, which may also increase the overall cost of your purchase. Please contact your bank or credit card issuer regarding these fees.
Shipping & Delivery
Please review the Shipping & Pickup page to learn about how and when you will receive the products you purchased from the Natural Fruits & Drinks Pte Ltd Store. Since the actual delivery of your order can be impacted by many events beyond Natural Fruits & Drinks Pte Ltd’s control once it leaves our facilities, Natural Fruits & Drinks Pte Ltd cannot be held liable for late deliveries. We will, however, work with you to ensure a smooth delivery.
In-Store Pickup and Return
Natural Fruits & Drinks Pte Ltd offers in-store pickup for many of the items available on “drinkeveryday.com”. Certain products and payment methods, however, may not qualify for in-store pickup. Only you or the person designated by you may pick up the item(s) purchased. A government-issued photo ID and order number will be required for pickup. Natural Fruits & Drinks Pte Ltd will notify you when your order is ready and the date by which you need to pick up your items. We’ll also send you a reminder or two, just in case it slips your mind. If you don’t pick up your order, Natural Fruits & Drinks Pte Ltd may cancel it. Please visit Shipping & Delivery page for complete details about in-store pickup.
If you select in-store pickup, you may designate a third party to pick up your order. You must provide the name and email address of the third party. Please note that certain products and payment methods are not eligible for in-store pickup by a third party. The third party will need to bring a government issued photo ID and order number for pickup. Natural Fruits & Drinks Pte Ltd is not responsible for actions taken by the third party once your item(s) have been picked up.
Natural Fruits & Drinks Pte Ltd store sells and ships products to end-user customers only, and we reserve the right to refuse or cancel your order if we suspect you are purchasing products for resale.
Singapore Shipping Only
Products purchased online from Natural Fruits & Drinks Pte Ltd will only be shipped to addresses within the Singapore and are subject to Singapore and foreign export control laws and regulations. Products must be purchased, sold, exported, re-exported, transferred, and used in compliance with these export laws and regulations.
Product Availability and Limitations
Given the popularity and/or supply constraints of some of our products, Natural Fruits & Drinks Pte Ltd may have to limit the number of products available for purchase. Natural Fruits & Drinks Pte Ltd reserves the right to change quantities available for purchase at any time, even after you place an order. Furthermore, there may be occasions when Natural Fruits & Drinks Pte Ltd confirms your order but subsequently learns that it cannot supply the ordered product. In the event we cannot supply a product you ordered, Natural Fruits & Drinks Pte Ltd will cancel the order and refund your purchase price in full.